Archive for September 2014
Hardware & Networking
The A+ certification is the starting point
for a career in IT. The exam covers maintenance of PCs, mobile devices,
laptops, operating systems and printers.
Jobs
that use A+
·
Technical support specialist
·
Field service technician
·
IT support technician
·
IT support administrator
·
IT support specialist
Topics
Covered
·
Introduction
·
Power Systems
·
CPUs and Motherboards
·
Memory Systems
·
Expansion Cards
·
Data Storage Devices
·
Ports, Connectors and Cables
·
Printers and Scanners
·
Display Devices
·
Portable Computers and Devices
·
Operating System Management
·
Operating System Monitoring
·
OS Maintenance and
Troubleshooting
·
Networking
·
Internet Connections
·
Network Troubleshooting
·
Security
·
Maintaining the PC Environment
·
Introduction
·
Getting Started with PC Hardware
Support
·
Operating Systems
·
Electricity and Power Supplies
·
CPUs and Motherboards
·
Basic Input/Output System
·
Memory Systems
·
Bus Structures
·
Expansion Cards
·
Ports, Connectors and Cables
·
Data Storage Devices
·
Video and Multimedia Input/Output
Devices
·
Printers
·
Portable Computers and Devices
·
Monitoring and Management
·
Operating System Troubleshooting
·
Connecting Computers
·
Networking Computers
·
Security
·
Windows Installation and Upgrades
·
Safety
·
Troubleshooting and Maintaining a
PC
Microsoft Private Cloud
This course provides you with the knowledge
and skills to successfully implement the Microsoft Private Cloud solutions.
At the end of this training, candidates will
provision private cloud infrastructure and applications that can deliver a
flexible and cost-effective infrastructure.
TOPICS
COVERED:
·
Design and Deploy System Center
·
Design a scalable System Center
architecture
·
Install the System Center
Infrastructure
·
Upgrade System Center components
·
Configure System Center
Infrastructure
·
Configure System Center
components
·
Configure portals and dashboards
·
Configure the Fabric
·
Configure the storage fabric
·
Configure the network fabric
·
Configure the deployment and
update servers
·
Configure clouds and
virtualization hosts
·
Configure System Center
Integration
·
Configure private cloud
integration
·
Configure integration of private
and public clouds
·
Configure and Deploy Virtual
Machines and Services
·
Configure profiles
·
Create and configure server App-V
packages
·
Configure and deploy a service
·
Update a service
CCNA Voice
The
Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level
knowledge and skills required to administer a voice network. The Cisco CCNA
Voice certification confirms that the required skill set for specialized job
roles in voice technologies such as voice technologies administrator, voice
engineer, and voice manager. It validates skills in VoIP technologies such as
IP PBX, IP telephony, handset, call control, and voicemail solutions.
The
CCNA Voice certification assesses skills and knowledge related to the Cisco
Unified Communications Manager. It is typically employed by large organizations
such as governments, large companies, and colleges. Additionally, the CCNA
Voice Certification assesses skills and knowledge related to the Cisco Call Manager
Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium
and small organizations such as companies with less than 2,000 employees,
retail businesses, and small school districts.
Describe the security
threats facing modern network infrastructures:
·
Describe the Cisco
Unified Communications components and their functions
·
Describe call
signaling and media flows
·
Describe quality
implications of a VoIP network
Provision end users and associated devices:
·
Describe user
creation options for Cisco Unified Communications Manager and Cisco Unified
Communications Manager Express Create or modify user accounts for Cisco Unified
Communications Manager
·
Create or modify user
accounts for Cisco Unified Communications Manager Express using the GUI
·
Create or modify
endpoints for Cisco Unified Communications Manager
·
Create or modify
endpoints for Cisco Unified Communications Manager Express using the GUI
·
Describe how calling
privileges function and how calling privileges impact system features
·
Create or modify
directory numbers
·
Enable user features
and related calling privileges for extension mobility, call coverage, intercom,
native presence, and unified mobility remote destination configuration
·
Enable end users for
Cisco Unified Presence
·
Verify user features
are operational
Configure voice
messaging and presence:
·
Describe user
creation options for voice messaging
·
Create or modify user
accounts for Cisco Unity Connection
·
Describe Cisco
Unified Presence
·
Configure Cisco
Unified Presence
Maintain Cisco
Unified Communications system:
·
Generate CDR and CMR
reports Generate capacity reports
·
Generate usage
reports
·
Generate RTMT reports
to monitor system activities
·
Monitor voicemail
usage
·
Remove unassigned directory
numbers
Perform manual system
backup Provide end user support:
·
Verify PSTN
connectivity
·
Define fault domains
using information gathered from end user
·
Troubleshoot endpoint
issues
·
Identify voicemail
issues and resolve issues related to user mailboxes Describe causes and
symptoms of call quality issues Reset single devices
·
Describe how to use
phone applications
